Frequently Asked Questions

For most of our products, yes but please contact us for details if you dont see a shipping option for your country.

Yes we can change, modify or cancel your order as long as you contact us before your order ships. If it’s already shipped, we will work with you to make any changes that could not be changed before your order was sent.

As there are so many freight variations in shipping our products, you will be able to see the shipping charges for each product as you checkout. For international customers outside of the contiguous USA as well as Alaska and Hawaii, please contact us first for freight costs to your address.

We are based in Southwest Ohio and are on the Eastern Standard Time Zone (EST) but ship from several warehouses across the USA.

We currently offer email support and we do monitor this section constantly. If your question is not found in this FAQ section, please fill out the form below and one of our customer service representatives will be back to you as soon as possible.

We offer a satisfaction guarantee that covers damages in transit and faulty workmanship. Please see individual products for details or contact us if you still have any questions or concerns.

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Still have questions not listed in the the above FAQ section, you can easily email one of our customer service representatives here. We monitor our emails and usually reply within 24 to 48 hours.