Have questions not listed in the FAQ section, email one of our customer service representatives using the below form.
Covid-19 Updates (as of December 2nd)
We have been able to continue operating and shipping out all orders although, at a slower rate due to higher than usual demand.
All of our suppliers have also been effected and many of them are also experiencing higher than usual demand and reduced workforce too. This is causing unexpected supply interruptions from time to time.
While our order volumes are higher than normal, and we really appreciate that, we also really appreciate your patience in getting your orders out during this very difficult time. We are currently working 7 days a week to keep up with demand and are doing everything we can to reduce wait times, while also keeping our employees safe as well.
Thank you for understanding and stay well!
Customer emails are important to us and we usually reply within 24 to 48 hours (when possible). Note: Our headquarters and manufacturing facilities are located at: 2609 Nordic Road, Dayton, Ohio 45414 USA and are on Eastern Standard Time (EST).
Due to current demand for our products and being short staffed during the pandemic, phone support is not currently available however, it will be available again very soon.