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Custom Reptile Habitats facilities are at 2609 Nordic Road, Dayton, Ohio 45414

Custom Reptile Habitats

2609 Nordic Road, Dayton, Ohio 45414
Phone: 1-937-991-0999
Toll Free - 1-888-6REPTILE (1-888-673-7845) 
Email - Please use the below form (Scroll Down)
Have questions not listed in the FAQ section, email one of our customer service representatives using the below form.
Please note: Our office hours are Monday - Friday 9am to 5pm EST
Customer Service    John - Custom Builds Manager
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*Current Wait Times On Our Enclosures (Updated January 21st)

Thank You For Making Our Enclosures Number One!

Now America's best selling all PVC 4 ft. enclosure, our Evolution Series is leading the way with our pet first designs that are safer, give your pet as much as 50% more room and include all the "extras" like proper ventilation, humidity control, door locks and of course our signature screens that allow 77% of UVB through so your pet reptiles can really thrive (and not just survive).    

* Evolution Series 2.0 - America's best selling all PVC enclosure - 6+ Weeks Average Ship Time - Currently shipping out enclosure orders first placed from November 18th through November 24th

Note: Due to our unique designs, pet-first all inclusive features and low price (still under $400) as well as recent exposure from some of the biggest online influencers (Snake Discovery Review), demand continues to increase for our 4ft. Evolution enclosures and so our lead times are a little longer than usual. 

* Select series Sold Out At This Time 

* Essential Series 2.0 - America's best reptile enclosures - 8 to 10 Weeks Average Ship Time - Currently shipping out enclosure orders first placed from November 1st through November 24th

Note: Due to the overwhelming demand for what are now America's best reptile enclosures, our lead times on our Essential Series have increased. Please note: Customizations like special PVC colors, Aluminum frame colors etc. usually take a little longer as they are one of a kind and made to order.  

* Custom Reptile Enclosures - 8 to 10 Weeks Average Ship Time

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Current Wait Times On Universal Rocks Products (Updated January 21st)

While we keep a large inventory of products from Universal Rocks, they too are experiencing longer than usual production times for their products. This is resulting in shipping delays on some of our backgrounds and kits but like the other delays, this is temporary and we thank you in advance for your patience. It will be well worth the wait.   

While our order volumes are higher than normal and are continuing to grow, and we really appreciate that, we also really appreciate your patience in getting your orders out during this very difficult time. We are currently working 7 days a week to keep up with demand and are doing everything we can to reduce wait times, while also keeping our employees safe as well. 

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Covid-19 Updates

All of our suppliers across the board have also been effected and many of them are also experiencing higher than usual demand and reduced workforce too. This is causing unexpected supply interruptions from time to time. This can effect our average wait times and is unfortunately beyond our control.

Thank you for understanding and stay well!

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 Custom Reptile Habitats is a member of the Better Business Bureau

 To Email - Please use the below form 

Customer emails are important to us and we usually reply the same day (when possible). Please Note: Our headquarters and manufacturing facilities are located at - 2609 Nordic Road, Dayton, Ohio 45414 USA and are on Eastern Standard Time (EST).