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Custom Reptile Habitats facilities are at 2609 Nordic Road, Dayton, Ohio 45414

Custom Reptile Habitats

2609 Nordic Road, Dayton, Ohio 45414
Phone: 1-937-991-0999
Toll Free - 1-888-6REPTILE (1-888-673-7845) 
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Scroll Down For Our Current Wait Times On Our Groundbreaking Enclosures
Have questions not listed in the FAQ section, email one of our customer service representatives today
Please note: Our office hours are Monday - Friday 9am to 5pm EST
Customer emails are important to us and we usually reply the same day (when possible)
Customer Service    John - Custom Builds Manager
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*Current Wait Times On Our Enclosures (Updated July 1st)

Thank You For Making Our Enclosures Number One!

Now America's best selling all PVC 4 ft. enclosure, our Evolution Series is leading the way with our pet first designs that are safer, give your pet as much as 50% more room and include all the "extras" like proper ventilation, humidity control, door locks and of course our signature screens that allow 77% of UVB through so your pet reptiles can really thrive (and not just survive).    

* Evolution Series 2.0 - America's best selling all PVC enclosure - 8+ Weeks Average Ship Time - Currently shipping out enclosure orders first placed from March 22nd through April 2nd

Note: We had several supply delays but everything has arrived and we are catching back up again for our Evolution Series. We are hoping to lower our lead times again very soon.  

Due to our unique designs, pet-first all inclusive features and low, factory direct price as well as recent exposure from some of the biggest online influencers (Snake Discovery Review), demand continues to increase for our 4ft. Evolution enclosures and so our lead times are a little longer than usual. 

* NEW - ECO series We began shipping this new Series out in June. Due to high demand, there is now a 2 to 3 week wait time on new orders.   

* Essential Series 2.0 - America's best reptile enclosures - 6 to 8 Weeks Average Ship Time - Currently shipping out enclosure orders first placed from April 7th through April 30th

Note: Due to the overwhelming demand for what are now America's best reptile enclosures, our lead times on our Essential Series have increased but, are coming back down again 

* Essential Series 2.0 - 8 ft Series - America's best reptile enclosures - 10 to 12 Weeks Average Ship Time - Currently shipping out enclosure orders first placed from March 26th through April 30th

* Custom Reptile Enclosures - Sold out at this time

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Current Wait Times On Universal Rocks Products (Updated July 1st)

While we keep a large inventory of products from Universal Rocks, they too are experiencing longer than usual production times for their products. This is resulting in shipping delays on some of our backgrounds and kits but like the other delays, this is temporary and we thank you in advance for your patience. It will be well worth the wait.   

While our order volumes are higher than normal and are continuing to grow, and we really appreciate that, we also really appreciate your patience in getting your orders out during this very difficult time. We are currently working 7 days a week to keep up with demand and are doing everything we can to reduce wait times, while also keeping our employees safe as well. 

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Covid-19 Updates

All of our suppliers across the board have also been effected and many of them are also experiencing higher than usual demand and reduced workforce too. This is causing unexpected supply interruptions from time to time. This can effect our average wait times and is unfortunately beyond our control.

Thank you for understanding and stay well!

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 Custom Reptile Habitats is a member of the Better Business Bureau 

Accredited with an A+ Rating

Custom Reptile Habitats is an accredited business with the
highest possible A+ rating from the Better Business Bureau  

 

Custom Reptile Habitats headquarters, warehouse and manufacturing facilities are located at -

2609 Nordic Road, Dayton, Ohio 45414 USA