Covid-19 Updates (as of May 15th)
As an "essential business" we are able to continue operating and shipping out all orders although, at a slower rate due to higher than usual demand and greatly reduced workforce.
All of our suppliers have also been effected by the various stay at home orders and new social distancing measures and many of them are also experiencing higher than usual demand and reduced workforce too.
While our order volumes are higher than normal, and we really appreciate that, we also really appreciate your patience in getting your orders out during this very difficult time. We are currently working 7 days a week to keep up with demand and are doing everything we can to reduce wait times, while also keeping our employees safe as well.
Thank you for understanding and stay well!
Have questions not listed in the FAQ section, email one of our customer service representatives using the below form.
Phone: (937) 387- 6865
Our mailing address is:
Custom Reptile Habitats
PO Box 27
Customer emails and phone calls are important to us and we usually reply within 24 to 48 hours. Note: We are based in Dayton, Ohio, USA and are on Eastern Standard Time (EST).