Still in setup phase, but impressed with the quality. Everything was very well packaged, and arrived in excellent condition. Can't wait to get the setup finished and move our Ball Python in, she is going to love the upgrade from an 40gal glass enclosure.
Super easy to assemble with just a screwdriver and all the precise cut parts fit together without any sloppiness. Making stackable pvc with a light cage inside is just genius.
Easy to assemble, exactly what I was expecting.
I was blown away by this enclosure. I bought two of these for my two ball pythons. I had it shipped and the packaging was perfect. The quality of this enclosure is top notch. I love the internal heating compartment. This is a new design and the only thing that I would have liked to have seen would be "front/back/inside/outside" labels on the interior wall of the heating and lighting compartment and screen. Just make sure the two magnets are facing the front and lined up the magnets on the plexiglass door. I ended up having to redo that section. Other than that, the directions were spot on and it went together really smoothly.
Thanks' for your order and thanks for the tip. We have discussed a directional label there and will look into it.
The enclosure is now to me but seems sturdy. It arrived with multiple damaged parts which were mostly cosmetic but were significant enough not to warrant more than an average review.
Many thanks for your order and sorry that some of the parts were damaged in transit.
While shipping damages are beyond our control, we do offer a 100% satisfaction guarantee, and of course everything that we sell is fully insured. I see that we did offer you replacement parts however, you chose to keep the parts with the cosmetic damage and receive a 10% discount for the inconvenience.
Again, we are sorry that your shipment sustained some damage and we thank you again for your order.